News & COmment

What is going on at DW and around our sector
3/11/2020

How can a chatbot help your business, your customers, and simply better equip yourself for the future?

22/10/2020

What the hell is a chatbot? I was just thinking about writing an article about how chatbots can help a certain sector with a pain point, but then I thought, when not take a step back, right to square one, and explain…. well what is it!

21/9/2020

Healthcare needs to be smarter and maybe voice bots can smooth some processes and provide scalable flexibility? #voicebots #healthcare #nhs

18/9/2020

How do you manage the deluge of queries that are hitting business, when staff resources are stretched. A chatbot could be the answer. #chatbost #spa #leisure

16/9/2020

Getting a robot in your business is an easy business case to sell and as the technology is now so proven, why would you not. Insurance is a prime sector crying out for it. #RPA #DisruptionWorks #Insurance

15/9/2020

Why not get friendly customer service at any hour? With a proven track record chatbots are now the core responders for retailers in the know. Is it on your roadmap or why should it be? #chatbots #retail #ecommerce #customerservice