News & COmment

What is going on at DW and around our sector

Why not get friendly customer service at any hour? With a proven track record chatbots are now the core responders for retailers in the know. Is it on your roadmap or why should it be? #chatbots #retail #ecommerce #customerservice


With everything that’s happened in the world over the course of 2020 it certainly feels like things are up in the air, but there seems to be one thing that we can say is true – we all have more questions than we had before as consumers.


We are very excited to announce the launch of our latest cutting-edge business solution – ViVa Bots (Voice Interactive Virtual Agent).


Disruption Works are really pleased to announce they have Partnered with Brentford FC to provide them with a chatbot for Facebook messenger, which they have aptly called; Bee Bot.


When the Government had to take drastic action to minimise the spread of COVID-19, many businesses had to immediately shut their doors. How do you manage that situation and keep customers happy and up to date?


Often businesses like to keep their cards close to their chest, especially when it comes to new technology. Now although I'm not going to name the client, however, I wanted to share with you their chatbot success story.