AI Compliance & Safety.

Protect your business from regulatory fines, data bias, and ethical risks. We implement the governance frameworks that ensure you have oversight and your AI is safe, compliant, and trustworthy.

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Mandatory Compliance

We prepare your systems for the EU AI Act and align with the UK's high standards for AI assurance

UK firms trading internationally must meet stringent regulatory standards. We ensure your systems are classified correctly (e.g., 'High-Risk') and implement the necessary conformity assessments and documentation.

Bias and Fairness Testing

We systematically test your AI models for human biases that could lead to unfair or discriminatory outcomes.

Data reflects real-world bias, and your AI can amplify it. Our assurance process includes running fairness tests on decision outputs, protecting your brand reputation and mitigating ethical risks in sensitive areas like hiring or lending.

Model Risk Management (MRM)

A continuous system to monitor, validate, and document model performance throughout its entire life.

AI models decay over time (Model Drift). MRM involves implementing monitoring tools, clear audit trails, and human oversight to ensure your AI remains accurate, secure, and compliant long after deployment.

AI Governance

The Responsible AI Governance Framework.

Clear, documented systems for accountability, risk assessment, and ethical assurance.

We work with executives, developers, and compliance teams to establish a governance system that makes AI risk manageable, transforming compliance from a burden into a competitive advantage.

AI Risk Assessments: Qualitative and quantitative review of all AI use cases.
Data Governance: Policies for data privacy, quality, and security.
Human Oversight Protocols: Ensuring humans are in the loop for critical decisions.
Audit Documentation: Model cards, change logs, and full compliance reporting.

Assurance is Not a Cost

The UK market for AI assurance is already over £1 billion and is seen by the government as an essential pillar of trustworthy AI. We help you invest in protection that fuels long-term trust and competitive differentiation.

Beyond the EU AI Act

While we ensure EU compliance for international operations, we align your strategy with the UK's broader assurance roadmap, setting standards that are robust and flexible for future regulatory changes.

Audit Readiness: Protecting Your Most Complex Assets

Managing Hidden Risks (Model Drift and Complexity)

As your AI systems become more complex and embedded, new risks like third-party dependencies and hidden models emerge. Our governance service focuses on establishing 'enterprise-grade controls' and continuous monitoring.

This approach ensures your system remains secure, minimizes risk from external factors, and maintains audit readiness from the moment of deployment.

Governance as a Competitive Edge

Ethical and responsible AI provides a competitive edge, attracting customers, partners, and investors who prioritise safe solutions.

By being proactive and transparent about your governance, you move ahead of competitors who treat compliance as a mere cost centre.

Clients

The company we keep

Work with us Our Clients

Voicebots

CSOB - Voicebot replacing bank's customer service centre IVR

Now handling 200,000 calls per month

Voicebots

De Vries Group - Debt Collection Voice Bot

Call automation and debt collection from a superb voicebot

Voicebots

Europ Assistance - Voicebot for roadside assistance

A voice bot that handles routine calls for this major roadside assistance service.

Resources

Insights and articles

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RPA

Embracing AI and Automation: A Step-by-Step Guide for Small Businesses

February 3, 2025

ai; voicebots

Introducing LiveTranslate: Disrupting the world of global communication with Real-time Language Translation via Phone Calls

August 14, 2023

voicebots; ai

Empowering the utilities - Voicebots Enabling Seamless Customer Interactions and Smart Cross-Selling

July 20, 2023

voicebots

Revamping Retail CX: The Power of Voicebots in Customer Service

June 15, 2023

Check out our podcasts

We have regular podcasts in and around our areas of expertise, with a variety of subjects from self service approaches technology, chatbots, voice bots, automation and development.

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