The chatbot is becoming the heart of the business customer experience as well as a smart tool for internal learning or information gathering. Asking a natural language question, can deliver fast and accurate response every time and no matter of the volume.
Up to 70% of your simple customer queries can be successfully dealt by a bot no matter what the hour.chatbotsFAcebook MEssenger BotGoogle Assistant Address
Using our analysis of your data and workflows. We can deliver new ways of working for you and your team analysing what can be influenced for Automation and smarter scenarios with suggestions along the way. All using the power that is now available to organisations with proven and definitive technology.
One size does not fit all. As with any organisation, there are unique challenges with each system and legacy that you may have in place. Some of it may be an emphasis on automation, some may be working on prevention. These we work out with you going through feasibility and ROI very early in the journey. This gives peace of mind to you and your team before we start or pilot a project.
As partners with Automation Anywhere, we can now offer a full suite of technology out of the box to transform the way that you and your team can use this technology.
Apart from our wealth of experience in systems and business process, the access to powerful and scalable technology has been the catalyst to bring this to all businesses and organisations.
If you are simply not sure whether this is for you, or how this may work for you, just get in touch.
It costs nothing to start the conversation, but the value to your organisation could be dramatic.
We can have an open and frank conversation, the team has been doing this for some years now, so pick our brains, we don't mind!
To understand what the options are for optimising your organisation to a new way of working, we simplify the steps into the following. These allow us to broadly communicate at the start of the process, what areas we can affect and how that may impact your organisation. Also it allows us to provide that step by step improvement in phases to ease your whole organisation through the cultural change that any work like this would have.
Finding out what is happening now from lots of converging systems and data is vital.
The notification is based around giving you what you need to know now.
As the process is more informed there should be a stage of recommendation.
Pretty simply this boils down to what should you always do?
The smarter we get, the more we can say what we expect to happen for a scenario
Important but sometime overlooked, what can we avoid.
Remember when you were looking around for your web domain name, even your business name? Finding out that someone else was sitting on that bloomin domain. Well, there is a new challenge, but the chances are that many have already lost out. Have you?
A simple infographic explaining some of the infomation and statistics that are being gathered on chatbot usage today. Does your business understand how much these can impact your business today?
We have lots of firms using embedded AI into solutions that automates claims decisions, capture fraud or to check on creditworthiness, however the consumer does not have the option to tick a box to opt out. So what happens then?