We have lots of firms using embedded AI into solutions that automates claims decisions, capture fraud or to check on creditworthiness, however the consumer does not have the option to tick a box to opt out. So what happens then?
OK, these AI chatbot examples are not fully fledged doctors. However, they do provide a very strong tool kit of help for a percentage of people, that need a little assistance or some initial triage for their symptoms. But where does the data go?
So you may have heard this famous quote by William Gibson: ‘the future is already here — it’s just not very evenly distributed’ And 25 years later, it It is still applies to small and large businesses when compared side by side in the world of AI.

Megatrend or fad? Most people have heard of chatbots and have an idea of what they are about, but most are unsure how to apply this relatively new technology to their business. Now this is not a new phenomenon.