Chatbots have long been used by companies as a cost-efficient way to deal with customers, and technologies are constantly improving to provide a better service and provide further saving to companies.
As with all AI and RPA technology, it moves fast and there are always new trends appearing.
What should you be looking for? Find out here: https://bit.ly/2UCcIHB
We have our podcast about a variety of subjects including chatbots, voicebots as well as customer service or self service automation, we discuss how these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.