Chatbots are used to automate the conversation between you and your customers, providing them with instant responses and delivering an awesome customer service experience.
There's been a lot of hype around ChatGPT and for good reason.
The power of GPT models (that are encompassed in the term Large Language Model (LLMs)), understands the context of a question and creates a summary based on source content. This has been internet and open source information to date.
We can now point this powerful technology at YOUR content and information, so that the LLM driven response is yours, not the internet's. We can ingest data from a range of sources:
The type of response that we can now deliver from your own GPT indexed knowledge source is very impressive and gives a perfect result every time, as it is your own content, so gives you a really accurate base of data.
It really needs to be seen to be believed, so what are you waiting for? This technology is here today.
It’s been shown that if you can provide your customers with an easy and quick way to deal with their enquiries, this will directly translate into increased sales & engagement.
Your chatbot can help with all sorts of things within your business, from answering questions to helping to automate processes such as;
Chatbots can be deployed wherever it makes the most sense for you and your customers, whether that’s on your website, or in social channels such as Facebook messenger.
Your chatbot is on hand 24/7 to support your customers, but if someone needs that extra bit of help, there is always a seamless handover to a human.
The important question here is how much can you save the business by employing a chatbot in your team.
Marvin, can provide you with a quick calculation to work out how much you could save on incoming enquiries alone.
If you have been talking to Marvin already, you can pick up your conversation or Ask him for the "savings calculator" and he will start you off.
We find that many businesses can be daunted by chatbots and automating queries coming into their business or organisations, we provide the full service to design, build and deploy your chatbot quickly without any disruption at all.
Adding a chatbot to your team is simple for our team as we feel we have the experience and examples that set us head and shoulders above our competition.
Choose the package that suits your business needs at the moment.
We just need a first major meeting to kick off. In this session we will gather your ideas and help you to formulate your strategy.
The details of what needs to happen will be managed by our team. That is what we do!
We design and build out the bot from the information that we gather in strategy meeting and handle all the design and build.
We only need a light touch from your team where needed. Unless of course you really want to get stuck in.
Our aim it to take the pain out of the whole process and give you something that we know will really work.
Our chatbot USP is that we do the lions share of the setting up and launching of your new chatbot. We know what we are doing and only need a little help from you to get started..See some our work
Once we have built your bot, you have the option to add your own flair and feedback via our simple admin.
Once you are happy, then it is super simple to add the bot to your site or Facebook page and then you are live.
We are really lucky to have worked with a great range of sectors and people on some really interesting projects. We have worked for businesses of all shapes and sizes, across insurance, retail, healthcare, sport, leisure businesses and charity organisations.
Consumers are now spending more time in conversations on messenger apps than other social platforms, so they like this format of information sharing, so make sure you are playing in the same space as your target market and delivering that experience!
Browsing habits are changing, and users hate the struggle to find the information they need. Deploying a chatbot on your website, not only provides immediate responses, but also gives users an easy way to navigate to the relevent information.
If you already have a large Facebook following or are looking to build one and users can’t get an instant response via Messenger, then this is the perfect use case for deploying a chatbot to zhuzh up that customer experience and catch them while they are engaged.
With over 1.5 billion users globally, its easy to see that this channel has a huge potential to reach consumers and is primarily an untapped market for businesses. You can now use your chatbot logic on WhatsApp and we hold your hand at every step of the way.
Instagram is a highly popular social media platform amongst the younger demographics. Managing this community can be particularly resource heavy. Take the weight off your teams by automating your DM's using your chatbot.
We have our weekly podcast about a variety of subjects including chatbots, how these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.
It is all light hearted and just a chat, so we called it Disruption Works Chit Chat!
The retail landscape is undergoing a seismic shift, technology is shaping the experience we have today, We venture into the intriguing realm of black sites, where just-in-time groceries and fast food meet cutting-edge technology.
In the last 25 years, the world of communication has undergone a massive transformation, with voice technology playing a pivotal role in shaping the way we interact with machines. We will take a look at the evolution of speech recognition and AI bots
Many companies now offer chatbot development services, while CRM systems, such as Salesforce, offer chatbot modules to plug into the platform environment. But what are the pros and cons of building your own chatbot? We discuss them here.