Introducing LiveTranslate: Disrupting the world of global communication with Real-time Language Translation via Phone Calls

Monday, August 14, 2023
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Imagine enabling your teams to speak hundreds of languages instantly, using the power of AI? We are introducing our new product LiveTranslate, where you can have a bi directional conversation that is translated live whilst simply talking on the phone

Disruption Works, in collaboration with partner Vocalls, has unveiled their latest groundbreaking product - LiveTranslate. This innovative solution is set to redefine the way businesses and organisations communicate with customers across language barriers, enabling seamless real-time conversations regardless of the native language spoken.

The Power of LiveTranslate

LiveTranslate is an AI solution built on sophisticated voicebot technology. It’s designed to streamline communication between businesses or organisations and customers who speak different languages. With the ability to facilitate live conversations, it opens up new avenues for engagement and collaboration. The product's simplicity lies in its core functionality – allowing for seamless and instant translation without the need for specialised equipment or complicated setups.

How LiveTranslate Works

The mechanics behind LiveTranslate are both innovative and user-friendly. When a customer places a phone call to a business or organisation, the call is routed through the LiveTranslate platform. The platform leverages advanced AI-driven language translation algorithms to change the spoken words from one language into another in real time. This transformed speech is then delivered to the recipient on the other end of the call and then back again to the agent. Simply eliminating language barriers and enabling smooth communication.

The product's ease of deployment makes it an attractive proposition for companies of all sizes, from startups to multinational corporations, as well as non-profit organisations and government agencies

Key Features of LiveTranslate:

  1. Real-time Translation: LiveTranslate leverages cutting-edge natural language processing and machine learning algorithms to provide instant and accurate bi-directional translation during phone conversations. This ensures that interactions remain fluid and natural, maintaining the conversational flow without interruptions.
  2. Bi-directional Communication: Unlike traditional translation services that can cause delays and misinterpretations, LiveTranslate facilitates two-way communication. Both parties can speak in their respective languages, and the system will seamlessly translate the conversation for them in real-time.
  3. Natural Interface: LiveTranslate boasts the most natural of interfaces.. your spoken voice! So there is no training needed at all. This makes it accessible for both customer service representatives and clients, ensuring a smooth user experience on both ends of the conversation.
  4. Customisation: The product offers customisable settings that allow businesses to tailor the translation experience according to their brand's tone, context and style. This personalisation adds a layer of familiarity and professionalism to conversations.
  5. Versatility: LiveTranslate is not limited to any particular industry or sector. It can be integrated into various scenarios, including customer support, sales calls, healthcare consultations, travel assistance, and more.
  6. Security: Disruption Works and Vocalls prioritise data security and privacy. LiveTranslate is designed with state-of-the-art encryption protocols to safeguard sensitive information exchanged during conversations.
  7. Scalability: Whether a small business with occasional translation needs or a large enterprise with high call volumes, LiveTranslate can scale to accommodate varying demands.
  8. 24/7 Accessibility: As the world never sleeps, LiveTranslate operates round-the-clock, ensuring that businesses can serve their global customer base at any time.

The collaboration between Disruption Works and Vocalls has resulted in a solution that not only solves a universal problem but also creates opportunities for businesses to expand their reach and tap into new markets. LiveTranslate is set to disrupt the language barrier landscape and enhance global communication, fostering meaningful connections and driving business growth.

Step forward into a new world of communication

LiveTranslate represents a significant step forward in the realm of real-time language translation. Its simplicity, accuracy, and versatility position it as a game-changer for businesses and organisations striving to communicate effectively across linguistic divides.

As the world continues to become more interconnected, LiveTranslate emerges as a vital tool to foster understanding, forge connections, and drive success on a global scale.

Posted by:
Steve Tomkinson
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