RPA helps contact centers deliver better customer experiences

Monday, April 13, 2020
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Contact and call centres are the ideal place for RPA to thrive and show benefits.

Contact and call centres are the ideal place for RPA to thrive and show benefits. It is the combination of attended and unattended RPA that allows the perfect mix between automation and human involvement.

A great interview from ZD net.

Find out how this match made in heaven is driving better customer experience here: https://zd.net/3aoZEMo

Posted by:
Steve Tomkinson
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