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These Chatbots Are Helping Brands Respond to Covid-19 Queries
Thursday, May 7, 2020
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The coronavirus outbreak is proving how useful chatbots can be when it comes to bridging the gap in customer service, when it comes to dealing with a high volume of enquiries.
It seems reasonable to assume that more companies will start employing bots within their customer service systems: https://bit.ly/39zczKo
#Chatbots #AI #CustomerService
We have our podcast about a variety of subjects including chatbots, voicebots as well as customer service or self service automation, we discuss how these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.
