The coronavirus outbreak is proving how useful chatbots can be when it comes to bridging the gap in customer service, when it comes to dealing with a high volume of enquiries.
It seems reasonable to assume that more companies will start employing bots within their customer service systems: https://bit.ly/39zczKo
#Chatbots #AI #CustomerService
We have our weekly podcast about a variety of subjects including chatbots, how these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.