What we Do for you

Disruptive approaches without the disruption.

TRANSFORM YOUR BUSINESS to Cope with the new customer expectations


Our understanding of normal has changed dramatically and the question is how are you dealing with this? Technology has already played a huge role in keeping business moving and it has exposed the need to make better use of the crucial people in your business. This is what we do, we make sure that your people are not doing work that a robot could easily do.

In addition to this, your customer has changing expectations and those that rise to meet them will simple get ahead, do you have waiting times for customers support on simple queries or just spend too much resource on incoming or outbound calls that can be automated very effectively?

We combine our development expertise with multi skilled chatbots, voice automation and admin process automation to get robots integrated into your business, developing smarter ways to join up your data and systems. We can get you started on this route very quickly and have some easy entry points to allow you to dip your toe in the water and get ready the new normal.

Speak to us now… or our chatbot Marvin. 😉

Chatbots smarter conversations

Chatbots

Find out more about how you can automate your customer engagement.

Smarter conversations
RPA process automation

Voice Automation

Voice powered automation that answers calls like a human agent.

Natural Voice aUTOMATION
RPA process automation

Robotic Process Automation

Get your processes working smarter and get a bot to assist your team.

Automation
At Disruption Works, we use technology to make us more human not less.

some interesting FACTS

Our case studies and use cases

Chatbots - Automating your engagement

Chatbots are now starting to become a really crucial feature of businesses on-site or across social media with a recent study showing that 63% felt that fast responses to issues was the most important part of good customer service.

So, with customer attitudes and times changing, chatbots are one of the touch points that can really improve the way that your brand is perceived, as well as adding real value to the bottom line.

We design and build the whole bot from simple conversations to integrated FAQ and self-service system integration making the process of deploying a bot within your business super easy, starting with whatever your business needs today and then we can give it more skills later.

Start harnessing the power of chatbots and keep up with changing customer trends.

give it a try!

Admin Process automation (RPA)

When you look at the cost base of your business the figure that usually shows head and shoulders above the rest is staff and wages. Your people are a valuable asset in your business and yet quite often staff are performing repetitive, mundane tasks!

We aim to change that! By deploying digital robots to augment your teams, this can free up very valuable resource and give them permission to bring their brains to work.

Don’t know where to start? Well do not worry, we have a simple entry point to give you the understanding and a practical example of how this could transform your business.

We use robots where we can and humans where it matters most. Surely that should be the way? If you agree and want to see some very quick results,then simply get in touch.

The Company we Keep

We are fortunate to work with some great companies of all shapes and sizes, these are some of the latest that we have engaged with across our services and offers.

LATEST news and comments

September 29, 2021 11:59 AM

Disruption Works have turned their attention to the charity sector and are proud to be working with the team at Age UK Norwich on the design and build of a new member of their team Dan the Helpbot!

August 27, 2021 2:12 PM

Chotto Matte restaurants are an exciting dining experience, delivering the very best of Nikkei (Japanese—Peruvian) cuisine, so you can imagine how exciting it is to be working with them to develop a chatbot to join their global team.

June 29, 2021 10:15 AM

Hospitality has had a perfect storm of harassment over the last 18 months as we all know. How can getting the tech in place be the saving grace for this crisis?