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July 8, 2020 10:00 AM

Often businesses like to keep their cards close to their chest, especially when it comes to new technology. Now although I'm not going to name the client, however, I wanted to share with you their chatbot success story.

May 5, 2020 6:39 PM

We are so proud of our latest chatbot. For the great team at QPR who are under all sorts of pressure at the moment.

April 29, 2020 5:31 PM

Chatbots have long been used by companies as a cost-efficient way to deal with customers, and technologies are constantly improving

May 20, 2020 4:26 PM

Did you know there are over 300,000 active bots just on Facebook?!

May 14, 2020 4:16 PM

Facebook's new open-domain chatbot might be one to look out for. 'Blender', developed at Facebook AI Research (FAIR)

May 12, 2020 4:12 PM

Chatbots can help provide an 'omnichannel' customer service experience - increasing customer satisfaction?