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The retail landscape is undergoing a seismic shift, technology is shaping the experience we have today, We venture into the intriguing realm of black sites, where just-in-time groceries and fast food meet cutting-edge technology.


In the last 25 years, the world of communication has undergone a massive transformation, with voice technology playing a pivotal role in shaping the way we interact with machines. We will take a look at the evolution of speech recognition and AI bots


Many companies now offer chatbot development services, while CRM systems, such as Salesforce, offer chatbot modules to plug into the platform environment. But what are the pros and cons of building your own chatbot? We discuss them here.


QR codes are becoming increasingly popular in linking the physical and digital worlds. While the technology is nothing new, the way we are using it is, with the experience becoming much smoother in modern smart cameras, you can now talk to them.


The Google live chat function is a relatively new service that brings together several Google tools. Businesses need to opt into this powerful product via the "My Business" dashboard. However, once set up, it provides a fantastic way to connect.


At Disruption Works, we talk a lot about the value of chatbots and voicebots to an organisation. Generally, we speak about general benefits to the company, its staff, and its customers. But how do these break down into numbers? We discuss tangible..


Let's strip back the conversation about chatbots, and look once again at the basics, to uncover exactly what a chatbot is, what they can be used for, and answer the common questions surrounding this technology. It's all about helping your team.


More and more charities are leaning on the time saving benefits of chatbots to redeploy staff in a more meaningful way. Our new charity clients at Disruption Works, agree that their people have never been a more precious resource than they are now.


Lead generation has always been a complex issue, but never more so than now. The customers are the same people they have always been, but their habits have changed, with less desire to call & a preference for easy-to-use apps, websites, and chatbots.


Exciting new project on the horizon, we are discussing the options of using user uploaded pics to identify species and log their location, range and numbers by using AI image recognition to bring back species and conservation info for the user


Chatbots offer the possibility for any entity to provide a wide range of services through an automation process. The implementation of chatbots is can reduce the pressure on existing staff, freeing them up for more vital organisational activities.


Being January, what better business models to look at than the gym? Whether it's part of a large chain of gyms or a more niche setting, gyms have many core services & therefore receive common questions. So what does the essential chatbot look like?