We are always looking a new ways to deliver more productive processes and quality services to clients and customers inside and outside your business.
We specialise in automation within business including communication automation using the likes of chatbots and voice automation, as well as smart software solutions and process automation including RPA (Robotic Process Automation).
We truly work as partners inside your business delivering great value and the next stage of transformation.
It is tricky to know where to start sometimes with a project. They can become very big and core to your business.
We get that.
But we also quickly get you and what your priorities are. This helps you to get the best value from any piece of work from day 1.
No blank sheet of paper with us. We build out your project and bot from the ground up, so that you have a powerful project or bot in your business that can be launched on day one. ( if ground control give us the ok ;-) )
We support you every step of the way and after your project is live. We constantly optimise it and make sure that it is answering your customers need.
We believe that our clients are partners not just customers and this helps us to deliver service from inside your organisation and think of your needs first and match our approach to you.
We really do care and take ownership wherever we can, dealing with any service requests quickly and efficiently.
We feel that our projects and bots should do as much of the work as possible. Our builds are based around integrating as much as possible to your business.
We look at self service and end to end solutions for a bot or project in your business. Not just covering single roles but loads of them!
We have been fortunate to partner with some great companies and these are some of the latest that we have engaged with across our services and offers, We are happy to reach out to these if you want a reference at any time, but they always say nice things.
With a deep history of dealing with large scale IT infrastructure and developing strong projects in the latest technology.
Dave has a flexible and experienced approach to any challenge and can simply deliver what is required when it is needed. A truly competent project lead, Dave stamps his authority on any project to make sure that a cohort of developers stays on track.
Steve has worked with a wide range of businesses and organisation from the largest brands on the planet down to some more modest organisations. Steve is always the translator between client and development, understanding quickly where the headline solution fits and where those expectations will sit.
Disruption Works is Steve's brain child and comes from the demand that is here today and future that is seen for a disruptive approach to business problems that everyone has.
Jaime is the one that sees through the information to drill down to a solution that is tangible and also manageable from every side. With an incredible background in developing process and workflows that save money time and people's sanity. Jaime is the lead when we start to design and design the solution.
With experience that demands the respect of any professional in the field, Jaime is the best person to design a solution with everyone involved.
Nick is our lead consultant into the public sector, having for over 25 many years acted within public service organisations as a consultant and delivering real value to process and project delivery.
We are fortunate to have Nick as one the team for both project work and a degree of vital translation when we look at public sector delivery and social impact.
Sean's enthusiasm and the importance he places on customer care and customer service has given us a great steer and has helped us to constantly improve our passionate approach to giving the best for our clients.
He has a solid background in the tech industry and absolutely loves bots, always playing with the platforms to create new and exciting experiences that he can demo to his new contacts.
It is not all about sales with Sean it is always about the client
In January 2002 he joined VoiceObjects AG and went on to found his own consulting and design agency, HouwingSolutions.
Tom has revolutionized dialogue design and created applications that are exemplary in terms of usability, conversational structured prompting, event-handling and audio design. He is not only a true subject matter expert, but also one of the most appreciated visionaries worldwide
We are excited and privileged to have Tom as part of our team, as a consultant on our voice solutions.
Marvin is definitely part of the team and has been a resilient 24/7 presence on the website for some time now. Always around to give some helpful responses, always willing to learn. Marvin is simply our indispensable sales agent that give our new business enquiries a little intro to the business.
Marvin will also be stepping into a few other roles as he learns and develops. With a future that will include technical support, customer account queries and news updates.
One of the industry thought leaders within the insurance sector, we are lucky to have John's expertise giving us the latest insights to this sector and how AI and ML is gathering real momentum within insurance from both prevention and protection.