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FAcebook Messenger

Making your audience hyper engaged

mANAGING cUSTOMER EXPECTATIONS

The Facebook Messenger experience

Scrolling through websites and or waiting ages to get through on the phone is sooo 10 years ago! Customers Expectations are “I want it now”, so get yourself up to speed with a chatbot and provide customer with instant information and keep them engage through to conversion, or simply help them resolve their query for a happy customer experience.

Be there when they need you

With over half over all consumers believing that a business should be available on a messaging apps and able to respond 24 hours a day, lots of organisations are missing a trick when it comes to enhancing the customer journey and collecting those elusive brand loyalty points.

Start where you’d like to start

Your Facebook messenger chatbot can be anything from a simple way to help answer customer queries right the way through to a fully-fledged digital shopping assistant allowing users to make bookings or buy items. We are more than happy to hold your hand wherever you’d like to start and help deliver your strategy as it develops.

Chat > Social

Consumers are spending more time in messenger apps than ever before, and this now equates to more time than in any other type of mobile application! Be in the same space as your customers to give yourself the best chance of grabbing that market share.

Facebook is a massively engaged audience, are you being heard?

Broadcast

Getting your voice heard

If you are looking for a new and innovative way to get your voice heard by your following, have your chatbot broadcast your message straight out to your prospect’s device, creating a hyper-targeted campaign! And with up to 85% open rates it’s a great way to convert customer and reactivate lost leads.

engaging Tools

Answer back!

Starting a two way conversation with your prospects is an extremely powerful lead generation tool and is as effective as one-to-one sales.

Take the lead

Filling out forms is the old traditional route and let’s be honest, a bit of a pain for the individual, so start converting leads in real-time with a chatbot that can walk consumers through the buying process or easily capture their details if it’s something for another time

Let us help you with the first steps

Lets Try some examples on Facebook.

We have a few demos setup on Facebook that might help you to visualise how your Facebook bot could look. These are just a teaser and are there to provide a catalyst for you to see how neat this could be for you.
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Try some on our site as well

You can also see the same bots on our site as demos - these are again really powerful driven from the same admin as the Facebook versions
Web Demos

Packages

These standard packages allow a definitive set of options for any team looking to promote their business on Facebook. Decide what package that you fit into and we can take it from there. We can also deal with any bespoke requirements outside of these packages.

ESSENTIAL

SELF
STARTER
PACKAGE

This is your first entry into the chatbot experience and gives you a simple lead generation and Q&A conversation that can handover to Live chat with a person. For those that have the expertise in-house and want to drive themselves.

  • Up to 5000 active users
  • Essential Setup
  • Go Live pack
  • Simple Media Setup
  • Lead Generation Form
  • Essential Training
  • Dashboard Admin
  • Conversation editor and creator
  • Media management
  • Marketing toolkit
  • User Management
  • Inline and Dashboard Analytics
  • Essential Support
  • Simple email support post setup
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Start today
POPULAR

PREMIUM

HYBRID
SUPPORT &
IN-HOUSE

This package is for those that want a hybrid approach of in-house media and our expertise and support along the way. With unlimited audience size, the premium setup and our support combined you can really drive revenue from this important channel.

  • Unlimited Active Users
  • Premium Setup
  • Go Live pack
  • Media Setups
  • Lead Generation Form
  • Logic Setups
  • Content Feed Integration
  • Catalogue/List Items
  • Simple API Integration
  • Essential Training
  • Dashboard Admin
  • Conversation editor and creator
  • Media management
  • Marketing toolkit
  • API Ready Access
  • User Management
  • Inline and Dashboard Analytics
  • Premium Support
  • Voice and email support with dedicated account manager
get in touch

ENTERPRISE

FULLY
MANAGED
PACKAGE

This level is designed to be a fully managed package, we liaise with your team, you still have access to the system, but we do all the BAU and help you to get the most from this channel. You also get some simple ongoing development to keep technically ahead.

  • Unlimited Active Users
  • Enterprise Setup
  • Go Live pack
  • Media Setups
  • Lead Generation Form
  • Logic Setups
  • Content Feed Integration
  • Catalogue/List Items
  • API Integration
  • Essential Training
  • Dashboard Admin
  • Conversation editor and creator
  • Media management
  • Marketing toolkit
  • API Build Out
  • User Management
  • Inline and Dashboard Analytics
  • Enterprise Support
  • Voice and email support with dedicated account worker and manager
make a huge splash