News & COmment

What is going on at DW and around our sector
12/11/2020

Your digital member of the team can prove themselves pretty quickly and that is great, but of course if you can do more with your chatbot then why not? So, here some quite different features that are really easy to implement that you might like.

3/11/2020

How can a chatbot help your business, your customers, and simply better equip yourself for the future?

22/10/2020

What the hell is a chatbot? I was just thinking about writing an article about how chatbots can help a certain sector with a pain point, but then I thought, when not take a step back, right to square one, and explain…. well what is it!

21/9/2020

Healthcare needs to be smarter and maybe voice bots can smooth some processes and provide scalable flexibility? #voicebots #healthcare #nhs

18/9/2020

How do you manage the deluge of queries that are hitting business, when staff resources are stretched. A chatbot could be the answer. #chatbost #spa #leisure

16/9/2020

Getting a robot in your business is an easy business case to sell and as the technology is now so proven, why would you not. Insurance is a prime sector crying out for it. #RPA #DisruptionWorks #Insurance