News & COmment

What is going on at DW and around our sector

Customers who fail to keep their appointment cost the business large sums of money in lost revenue and waste funds, waiting for the client to arrive, Automating this via voice will not only help this pain point, but there are many other benefits too


Being January, what better business models to look at than the gym? Whether it's part of a large chain of gyms or a more niche setting, gyms have many core services & therefore receive common questions. So what does the essential chatbot look like?


Voice automation bots are becoming increasingly common in most industry sectors. In banking, insurance, and financial services, they are used to provide customer support and advice.


Disruption Works discuss flexible comms and the need for innovation with Ollie Jackman from Agile Comms and how smart thinking about the necessary comms systems for an organisation can result in significant financial savings.


Now we are implementing voice and chatbots providing larger fonts for those with visual impairment, a range of in-line translations for communities seeking access to online services and voice-only solutions so no waiting on the phone. Find out more.


Chatbot implementation on your website will increasingly benefit your company if consideration is given to driving clients towards it and convincing them to use it. You must consider the visibility of your chatbot..