+44 (0)20 3058 5763
Voicebot Automated Compliance
Stress free regulatory compliance training for your sector
With all compliance and regulation, there are some specific issue with either responding rapidly to a situation or making sure that a policy is disseminated reliably and effectively to a team. Most compliance needs to be continually updated or the team's knowledge refreshed and updated.
To this end, we have a couple of 'out of the box' solutions that have been born from our clients' needs and challenges and have been incredibly successful.
This is where our Voicebot automation solutions can make this a seamless and powerful process. that deals with volumes, provides a much better experience for internal or external customers and provides any regulator definitive evidence that everything is compliant and has been dealt with inline with their rules and requirements.
Given the propensity for Data Breach these days, now becoming more common place, the need to respond to customers as fast as possible to minimise brand damage, and protect the consumer is paramount.
We have a voicebot that is totally able to respond immediately and faster to a data breach, capture all the relevant data of the breach, and manage unlimited calls so we can ensure the breach is managed in the shortest possible time frame.
Protect your brand by responding immediately to a data breach managing unlimited calls.
This DBaaS removes our clients requirement to invest in Contact Centre stand-by deployment at a high cost with a service that is simply immediately available when it is needed.
The benefits of such a solution are very clear;
Driven out of the pandemic, our new Compliance solution has demonstrated in a matter of weeks, the value it brings to delivering Compliance through VPA.
Delivering a consistent compliance program under the FCA SM&CR regulations is a challenge, especially in these times.
Similar to DBaaS, this is a regulatory requirement that has vast implications if it is not audited and deployed correctly for any business selling for example financial products including of course insurance.
This solution enables all employees selling F&I products to train and be compliant with the regulations in their own time frame. The process built requires you to answer correctly the answers to a number of specific Regulation questions and to also say the Statement of Fact exactly as it is required.
Vast implications if it is not audited and deployed correctly for any business selling financial products
Attached to this is a scoring mechanism and dashboard for line managers to monitor.
This is a first for this process and has already delivered tremendous value to the client. Because of the dashboard, this also enables the client to show a full evidential audit process should this be required through the FCA.
We can design and build very quickly a package for you, but this product is proven and ready to deploy tomorrow.
One of the largest Global Automotive brands was challenged with delivering a consistent compliance program under the FCA SM&CR regulations.
Due to Covid-19, being able to deliver this has not been achievable as it was driven through a team of 13 trainers delivering training regionally in the UK, so another solution was required.
So the SM&CR Voicebots is the solution that not only works, but could be built within a couple of weeks.
We would love to talk to you about your solution and see how quickly we can take away this headache, with the piece of mind of a locally deployed and fully data compliant deployment.
Get in touch about your compliance automation
