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AI isn’t slowing down — but insurers are. As coverage tightens and accountability rises, the real question isn’t whether you use AI, but whether you can prove control. Here’s why governance, not speed, will define the next wave of winners.

February 20, 2026
The Quiet Reset in the AI Story
Written by
Steve Tomkinson
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AI
Automation
Chatbot
Client
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The Quiet Reset in the AI Story
February 20, 2026
Getting Enterprise AI Right: Why Mid-Market Firms Stand to Gain the Most
December 11, 2025
Embracing AI and Automation: A Step-by-Step Guide for Small Businesses
February 3, 2025
Introducing LiveTranslate: Disrupting the world of global communication with Real-time Language Translation via Phone Calls
August 14, 2023
Empowering the utilities - Voicebots Enabling Seamless Customer Interactions and Smart Cross-Selling
July 20, 2023
Revamping Retail CX: The Power of Voicebots in Customer Service
June 15, 2023
Revolutionising Product Recalls: Leveraging Voicebots for Instant Scalability
May 15, 2023
Retailers are embracing technological change, but what does the future look like?
April 18, 2023
Voicebots are testing your team on their knowledge and compliance.
March 24, 2023
Digital Self-Service in Healthcare
March 10, 2023
The Past 25 Years of Speech Recognition and AI Voicebot Powered Phone Calls for Inbound and Outbound Calls: Where We Were and Where We Are Going
February 23, 2023
Debt Collection and AI Voicebots: A Use Case Which Is Proven
November 18, 2022
Embracing AI and Automation: A Step-by-Step Guide for Small Businesses
February 3, 2025
Making use of Google’s free live chat function
May 19, 2022
Chatbots - Back to Basics
April 22, 2022
Developing AI for Conservation
February 28, 2022
With New Healthcare Tech Relying on Data Sharing, Trust is Required
January 22, 2021
Social network data can play a role in curbing corona spread
May 5, 2020
Can artificial intelligence fight elderly loneliness?
April 30, 2020
How Artificial Intelligence, Data Science And Technology Is Used To Fight The Pandemic
April 20, 2020
The Quiet Reset in the AI Story
February 20, 2026
Getting Enterprise AI Right: Why Mid-Market Firms Stand to Gain the Most
December 11, 2025
Embracing AI and Automation: A Step-by-Step Guide for Small Businesses
February 3, 2025
Robotic Process Automation (RPA) – How to get started
November 18, 2021
Predictions on the impact of a transformative 2021?
January 26, 2021
Insurance is renewing how they process renewals with the help of bots
September 16, 2020
Top 10 Benefits of Robotic Process Automation (RPA)
May 21, 2020
6 questions to ask before starting an RPA project
May 14, 2020
Ultimate guide to RPA (robotic process automation)
April 29, 2020
The Potential Of AI & RPA Together
April 15, 2020
RPA and AI are most effective when a human is involved
April 10, 2020
Robotic Process Automation (RPA): 5 truths behind the buzz
April 3, 2020
Retailers are embracing technological change, but what does the future look like?
April 18, 2023
The Past 25 Years of Speech Recognition and AI Voicebot Powered Phone Calls for Inbound and Outbound Calls: Where We Were and Where We Are Going
February 23, 2023
The Pros and Cons of Building Your Own Chatbot
October 10, 2022
Chatting with a QR Code
June 8, 2022
Making use of Google’s free live chat function
May 19, 2022
Working out the value of chatbots and voicebots to your organisation
April 25, 2022
Chatbots - Back to Basics
April 22, 2022
Using technology for good to help the third sector be leaner
March 22, 2022
Lead Generation more complex than ever.
March 7, 2022
Developing AI for Conservation
February 28, 2022
Chatbots for Charities – Operational Impacts
February 14, 2022
What does the essential chatbot look like for a gym?
January 19, 2022
Using technology for good to help the third sector be leaner
March 22, 2022
Voicebots effectively delivering services for the Insurance sector
February 22, 2022
Chatbot technology that is helping to support older people.
September 29, 2021
Our chatbot platform joins the Customer Service Team at prestige restaurant Chotto Matte.
August 27, 2021
Case Study - Gymfinity Kids
June 18, 2021
Case Study - Nirvana Spa
June 18, 2021
Case Study - sketch london
June 18, 2021
Predictions on the impact of a transformative 2021?
January 26, 2021
Welcoming ViVa Voice Bots to our product set
August 18, 2020
Disruption Works partnered with Brentford FC to deliver Bee Bot
July 30, 2020
Helping clients through COVID-19 with a chatbot
July 14, 2020
Winners of the Product and Service Innovation Awards 2020
May 21, 2020
Developing AI for Conservation
February 28, 2022
The developer shortage and its effect on digital roadmaps
November 25, 2021
Buildings that talk in Facilities Management
June 24, 2021
Predictions on the impact of a transformative 2021?
January 26, 2021
Winners of the Product and Service Innovation Awards 2020
May 21, 2020
How Artificial Intelligence, Data Science And Technology Is Used To Fight The Pandemic
April 20, 2020
Can you afford for your business not to be on the Google Assistant Network?
October 4, 2018
With New Healthcare Tech Relying on Data Sharing, Trust is Required
January 22, 2021
11 WAYS AI IS FIGHTING CORONAVIRUS OUTBREAK
April 15, 2020
YouTube to rely on AI moderators due to corona
April 10, 2020
What are the ramifications for AI utilised in the insurance industry post GDPR?
June 5, 2018
The AI doctors that love having a long conversation
May 29, 2018
Introducing LiveTranslate: Disrupting the world of global communication with Real-time Language Translation via Phone Calls
August 14, 2023
Revamping Retail CX: The Power of Voicebots in Customer Service
June 15, 2023
Retailers are embracing technological change, but what does the future look like?
April 18, 2023
Digital Self-Service in Healthcare
March 10, 2023
Introducing LiveTranslate: Disrupting the world of global communication with Real-time Language Translation via Phone Calls
August 14, 2023
Empowering the utilities - Voicebots Enabling Seamless Customer Interactions and Smart Cross-Selling
July 20, 2023
Revamping Retail CX: The Power of Voicebots in Customer Service
June 15, 2023
Revolutionising Product Recalls: Leveraging Voicebots for Instant Scalability
May 15, 2023
Retailers are embracing technological change, but what does the future look like?
April 18, 2023
Voicebots are testing your team on their knowledge and compliance.
March 24, 2023
Digital Self-Service in Healthcare
March 10, 2023
The Past 25 Years of Speech Recognition and AI Voicebot Powered Phone Calls for Inbound and Outbound Calls: Where We Were and Where We Are Going
February 23, 2023
Debt Collection and AI Voicebots: A Use Case Which Is Proven
November 18, 2022
Voicebots and Voicemail Detection - A sticky problem
October 17, 2022
Working out the value of chatbots and voicebots to your organisation
April 25, 2022
Jargon Busting - IVR versus VoiceBots
March 14, 2022
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